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The Future of Work

Crafting a Cohesive Business Strategy for Business Success



In the pursuit of business success, a well-defined long-term technology strategy is indispensable. However, this strategy must align seamlessly with the organization's overarching goals. The successful introduction of new technologies hinges on having the right skills and expertise within the company. This opportunity highlights the importance of addressing future skill requirements, timing, and investment justification, all crucial components of digital transformation.



Key Actions for Consideration


1. Assess Skill Gaps

Begin by evaluating the existing skill set within your workforce to identify gaps that need to be addressed.


2. Attractive Starting Salaries

Attracting top talent may require offering competitive starting salary packages to entice new hires with the necessary expertise.


3. Job Crafting

Empower individuals to design their own roles and responsibilities, allowing them to reskill and transition smoothly into new technologies.


4. Mapping Customer Behavior

Understand and align customer behavior with the skills required to provide excellent service. Equip employees with a comprehensive array of learning tools and opportunities to ensure their success.


5. Mentorship

Appoint mentors or assemble teams of mentors and coaches to guide and support employees on their learning journey.


6. Microlearning & Gamification

Implement microlearning, gaming, and simulation solutions to enhance the learning experience and make it more engaging.


The success of a business's digital transformation is intricately tied to the depth of expertise within the organization. Addressing the skills gap, attracting talent, and providing effective learning opportunities are pivotal in achieving a cohesive and successful technology strategy that aligns with business objectives.



August 9, 2021


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